This policy explains how LedgerForge handles information submitted through the website, contact forms, support requests, and managed access reviews.
Effective date: July 5, 2026
We collect information you choose to send us, such as name, work email, company, interest area, and project context. We may also receive basic technical information from normal server logs, such as IP address, browser type, referrer, and pages visited.
We use contact and usage information to respond to requests, review managed access, improve documentation, route support, protect the website, and understand whether teams can evaluate LedgerForge successfully.
The site stores your cookie preference in local storage. If analytics are enabled in a deployment, they should be used to understand aggregate website usage rather than to sell personal information or run third-party advertising.
We do not sell personal information. We may share information with service providers that help operate the website, process contact requests, host infrastructure, or secure the service, and only as needed for those purposes.
If you request managed cloud or enterprise deployment review, we may use the information you provide to assess workload fit, security needs, hosting preferences, and operational requirements.
We keep contact, support, and operational review information only as long as needed for the purpose it was provided, unless a longer period is required for security, legal, accounting, or contractual reasons.
You can ask us to update, export, or delete contact information you provided by emailing support@ledgerforge.io. Some records may need to be retained where required by law, security obligations, or written agreements.
We use reasonable administrative and technical safeguards for website and contact information. No internet service can be guaranteed perfectly secure, so do not submit secrets, credentials, private keys, or regulated production data through the contact form.
